Accessibility Statement

 

South of Scotland Enterprise is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. 

This accessibility statement applies to Borderlands Deep Tech Accelerator website available at www.borderlandsdeeptechhub.scot 


This website is run by I-Finity Associates Ltd.  South of Scotland Enterprise continue to work with I-Finity to make this site as accessible as possible and continually review its accessibility. 

We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate the website from any device including standard mobile/tablet sizes.
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of Silktide,  NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand. 

 

Compliance status  


This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA and partially compliant with 2.2 AAA Standard [https://www.w3.org/TR/2024/REC-WCAG22-20241212/ ] (link opens in a new window)].

Information on any non-compliant items are below:

  • Contrast (Enhanced) (Level AAA): Contrast ratio is not high enough for 2.2 AAA, score of 3.42:1 (4.5:1 is needed to fully pass)
  • 3.2.5: Change on Request (Level AAA): opening of new tabs is not always consistently showing it will open as a new window/tab

 

What we're doing to improve accessibility 

This website was tested after the build of the site in March 2025 . The test was carried out by I-Finity Associates Ltd who tested the site using various assistive technologies, such as: 

  • NVDA
  • Microsoft Windows Speech Recognition
  • VoiceOver
  • ZoomText
  • Wave
  • Developer tools code audit (Lighthouse)


Feedback and contact information 

If you have any difficulty using this website or require this information in an alternative format like accessible PDF, large print, easy read, audio recording or braille, please let us know. You can contact us using our contact us form (opens in a new window).

Or, if you prefer, you can contact us on: 

+44 300 304 8888 
EMAIL: clienthub@sose.scot
Please note:(calls charged at local rates) 

If you're deaf or hearing impaired you can use your textphone to contact us through Relay UK, or search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android - alternatively, you can use Minicom 0800 023 2071 or BT helpline 0800 731 1888  We’ll consider your request and get back to you in 5 days.

If you've contacted us regarding accessibility and are still dissatisfied with our decision or the way we dealt with your complaint, you can ask the Scottish Public Services Ombudsman (SPSO) to look at it.

The SPSO cannot normally look at: 

  • A complaint that has not completed our complaints procedure (so please make sure it has done so, before contacting the SPSO)
  • Events that happened, or that you became aware of, more than a year ago
  • A matter that has been or is being considered in court 

 

Contact the SPSO (link opens in a new window)   


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (link opens in a new window).